help center
Find the right answer for your role
Looper HQ ships with role-specific guides, step-by-step workflows, and tip sheets. Pick the role that matches what you do, or search every page in one box.
Browse by role
Each role sees a different slice of Looper HQ. Pick the one closest to your day-to-day.
Owner
Full workspace control. Billing, BYOK, team management, snapshots.
Admin
Owner-equivalent minus billing and plan changes. Day-to-day operator.
Member
Daily operator. Create + edit leads, sites, sequences, missions.
Viewer
Read-only access. See everything, change nothing.
Agency
Multi-tenant operator. Cross-tenant dashboard + reseller tools.
Affiliate
Self-service portal. Referral link + commission balance only.
Customer
Public surfaces a tenant exposes to their own end-users.
Founder
Platform-level admin. Hidden from every other role.
Reference
Cross-role pages — same content regardless of which role you hold.
Glossary
Plain-English definitions for every Looper term — credits, BYOK, missions, AEO, drift…
FAQs
Common questions across billing, BYOK, deliverability, AEO, sites, agency mode, security.
Troubleshooting
What to try first when a sequence pauses, an email never arrives, or a charge looks wrong.
Changelog
Every shipped version with a short note on what changed and which surfaces moved.
Role × area matrix
The full grid of which roles can use which features — the source of truth for permissions.
Search every page
Hit the search bar above, or open the full results page with filters.
What you'll find inside each role
Overview
What this role is for, top 5 things to do, what you can't do.
Features
One Help Guide per feature, grouped by area.
Workflows
Step-by-step jobs-to-be-done, with time-to-complete estimates.
Tips
A printable card with the 10 things experienced users do differently.