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Terms of Service

Last updated: 2026-05-26. These Terms of Service (the “Terms”) form a binding contract between you (“Customer,” “you,” or “your”) and Looper HQ (“Looper,” “we,” “us,” or “our”) and govern your access to and use of the Looper HQ platform at looperhq.com, the API at /api/v1/*, and any associated services, features, and software (collectively, the “Service”). By creating an account, accepting a plan, calling the API, or otherwise using the Service, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

Important: Section 13 (Limitation of Liability), Section 14 (Indemnification), and Section 18 (Governing Law and Dispute Resolution) limit your remedies and require binding arbitration of most disputes on an individual basis. Please read them carefully.

1. The Service

Looper provides a multi-tenant business operations platform that bundles CRM, lead discovery, outbound email and SMS sequencing, voice agents, an AI website and brand builder, commerce and payments via Stripe Connect, memberships, courses, AI search citation tracking, competitor monitoring, local-listing tooling, and access to an AI-routing layer that uses third-party models from providers including Anthropic, OpenAI, Google, Perplexity, fal.ai, and others (each, an “AI Provider”).

We may add, modify, deprecate, or remove features at any time. Where a change materially reduces functionality on a plan you actively pay for, we will provide notice as set out in Section 19.

2. Eligibility and Account Registration

To use the Service you must be at least eighteen (18) years old, able to form a legally binding contract, and not barred from receiving services under U.S. law. You agree to provide accurate, current information at registration and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account, including activity by any team members, agents, or automated processes you authorize. Notify us promptly at security@looperhq.com if you suspect unauthorized access.

3. Plans, Free Tier, and Trial Credits

  • The Service is offered on Free, Pro, Business, and Enterprise plans described at /pricing. Plan features, credit allowances, and limits are part of these Terms.
  • Free tier accounts receive a one-time allocation of trial credits. Trial credits have no cash value, are non-transferable, and may be withdrawn, reduced, or expired at our discretion at any time.
  • Beta, alpha, preview, “experimental,” and labs features are described in Section 10.
  • Looper does not currently maintain a contractual uptime service level. Section 12 governs service availability.

4. Fees, Billing, and Refunds

  • Paid plans are billed monthly or annually in advance through Stripe. By providing payment credentials, you authorize Looper to charge the plan fee, applicable taxes, and metered usage to your saved instrument on each renewal date until you cancel.
  • Usage-based credits are consumed when paid actions execute. Credits purchased within a billing cycle roll over within that cycle and expire at cycle end. Bring-your-own-key (“BYOK”) calls on Business and Enterprise plans may bypass platform credit metering where the relevant product surface indicates.
  • All fees are in U.S. dollars, exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes, excluding taxes based on our net income.
  • You may cancel your plan at any time from /pricing. Access continues through the end of the paid period; we do not prorate refunds for partial periods except as set out below.
  • Refunds: we will refund unused credits on a prorated basis within fourteen (14) days of the most recent charge unless (a) the account has been suspended for violation of these Terms, (b) the charge is the subject of a chargeback or payment dispute, or (c) the refund would offset credits already consumed.
  • Past-due amounts: we may suspend access to all or part of the Service for any account with past-due fees more than ten (10) days after the original due date. Past-due balances accrue interest at the lesser of 1.5% per month or the maximum allowed by law.

5. Customer Content and License

As between you and Looper, you retain all right, title, and interest in any data, text, images, files, prompts, contact lists, recordings, site content, configurations, and other materials you submit to or generate through the Service (“Customer Content”). You grant Looper a worldwide, non-exclusive, royalty-free, sublicensable license to host, process, transmit, display, route to AI Providers, and otherwise use Customer Content solely as necessary to operate the Service, to provide it to you, to comply with law, and to enforce these Terms.

We do not use your Customer Content to train our own foundation models. AI Provider training behavior is addressed in our Privacy Policy, Section 11 (AI Provider Routing).

6. Acceptable Use

You will not, and will not permit any user, customer, contact, agent, or third party to use the Service to:

  • Send unsolicited commercial communications or content that violates the CAN-SPAM Act, the Telephone Consumer Protection Act (“TCPA”), Canada’s Anti-Spam Legislation (“CASL”), the Australian Spam Act 2003, the EU ePrivacy Directive, the UK Privacy and Electronic Communications Regulations, or any other applicable anti-spam, telemarketing, calling-time, or do-not-call law.
  • Originate or facilitate SMS, voice, or other electronic communications without verifiable prior express consent from each recipient, including the heightened “prior express written consent” required by the TCPA for marketing autodialed or prerecorded calls and texts to U.S. mobile numbers.
  • Scrape, harvest, index, or otherwise extract data from competitors, search engines, social networks, marketplaces, public records sites, or any other source in violation of that source’s terms, robots directives, or applicable law (including the U.S. Computer Fraud and Abuse Act and analogous foreign statutes).
  • Generate, host, distribute, promote, or process child sexual abuse material; non-consensual intimate imagery; content that incites violence, terrorism, or illegal discrimination; doxxing material; weapons-of-mass-destruction instructions; or other content unlawful where created, hosted, or received.
  • Conduct, plan, or facilitate financial fraud, money laundering, sanctions evasion, securities manipulation, payment-card abuse, synthetic-identity creation, romance scams, deceptive trade practices, pyramid or Ponzi schemes, or unlicensed money transmission.
  • Impersonate any person or entity, misrepresent your affiliation, or forge headers, sender identifiers, caller-ID, or routing information.
  • Resell, sublicense, lease, time-share, or otherwise expose AI Provider inference, the API, or any other Service capability to third parties as a standalone offering, except under an active Business or Enterprise plan that contemplates such use, or under a separate written agreement with Looper.
  • Circumvent, disable, or attempt to bypass usage metering, credit consumption, BYOK billing routing, rate limits, content filters, quotas, geo-restrictions, or any technical or commercial control we impose.
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, weights, training data, or non-public APIs of the Service or any AI Provider, except to the limited extent applicable law expressly permits and our restriction does not.
  • Probe, scan, test the vulnerability of, breach the security or authentication of, or interfere with the performance of the Service or any other tenant, except under our published security disclosure program and only against accounts you control.
  • Upload or transmit malware, ransomware, worms, viruses, Trojan horses, cryptominers, or any code intended to disrupt, damage, surveil, or gain unauthorized access to a system.
  • Process Protected Health Information as defined by HIPAA, payment card data subject to PCI DSS beyond what Stripe processes on your behalf, biometric identifiers, government-issued identifiers, or children’s personal information except (a) where the Service explicitly supports that category, (b) under any applicable HIPAA tier or addendum we offer, and (c) with all consents and notices you are legally required to obtain.
  • Use the Service in any nuclear, life-support, air-traffic-control, weapons, or other high-risk environment where failure could result in death, personal injury, or severe environmental damage.

We may, but are not obligated to, monitor use of the Service. We may investigate suspected violations, remove or disable access to Customer Content that we reasonably believe violates these Terms or the law, cooperate with law enforcement, and take any action described in Section 16 (Suspension and Termination).

7. Customer Compliance With Outbound Messaging Law

You alone are responsible for the lawful origination of every email, SMS, voice call, push notification, or other electronic communication you cause the Service to send. Without limiting Section 6, you represent and warrant on each transmission that:

  • You have a documented, demonstrable legal basis (consent, existing business relationship, or other lawful basis) for contacting each recipient on the channel used.
  • You honor opt-outs immediately and maintain a current suppression list across all channels, brands, and tenants you operate.
  • Where the TCPA applies, you have obtained prior express written consent for any marketing call or text to a mobile number, and you comply with calling-time restrictions and the National Do Not Call Registry as applicable.
  • Your sender identification, return path, physical mailing address, and unsubscribe mechanism comply with the CAN-SPAM Act, CASL, the UK and EU rules referenced above, and any other applicable law in the recipient’s jurisdiction.
  • You will not use the Service to contact recipients in jurisdictions where you cannot lawfully do so, and you will not configure the Service to bypass content filters, sender reputation systems, or carrier compliance requirements.

Where we configure SMS sending via Twilio under an A2P 10DLC registration, the disclosures in Section 8 apply to recipients of Looper-originated messages.

8. SMS Program Disclosures (A2P 10DLC)

Looper HQ operates a U.S. carrier-registered Application-to-Person 10DLC program via Twilio under a Sole Proprietor brand. The following disclosures apply to messages sent from Looper HQ phone numbers.

  • Program name: Looper HQ SMS.
  • What you will receive: transactional and account-related messages including verification codes, appointment booking reminders, billing alerts, and reply notifications from email or messaging sequences you engaged with.
  • Frequency: varies with account activity. Typical use is zero to ten messages per month; verification messages are sent only when initiated by you.
  • Carrier rates:message and data rates may apply per your wireless carrier’s plan. Looper does not charge you for the SMS itself; your carrier may.
  • Opt out: reply STOP to any message to unsubscribe. You will receive one confirmation and no further messages. You may re-subscribe by replying START or by re-opting in via the form that originally collected your number.
  • Help: reply HELP to any message, or contact info@looperhq.com.
  • Consent collection: mobile numbers are collected via Looper HQ signup, account settings, or a web form operated by a Looper tenant. Each collection point displays the applicable consent disclosure inline. We do not purchase phone-number lists or contact numbers that have not affirmatively opted in.
  • Privacy: we do not sell, rent, or share your mobile number or message content with third parties for their marketing. See our Privacy Policy for full data handling.
  • Eligibility: U.S. mobile numbers only at this time.
  • Carrier disclaimer: carriers are not liable for delayed or undelivered messages.

9. Third-Party Integrations and Subprocessors

The Service interoperates with third-party services you may connect (including but not limited to Google Workspace, Microsoft 365, Gmail, Outlook, Meta, LinkedIn, X, Stripe, Resend, Twilio, Ayrshare, Apollo, Hunter, Similarweb, DataForSEO, Google Search Console, Browserbase, Vercel Domains, and each AI Provider). Use of any third-party service is governed by that provider’s own terms and privacy policy. You represent that you have the right to connect each integration, that you have obtained any required consents from the data subjects whose data flows through the integration, and that your use complies with each provider’s terms. We may suspend any integration that returns authentication, billing, abuse, or compliance errors, or that we reasonably believe creates risk to the Service or to other customers. A current list of Looper’s subprocessors appears in the Privacy Policy and material changes to that list are governed by Section 19.

10. AI Output, Automated Actions, and Beta Features

AI output is not legal, financial, medical, tax, regulatory, or other professional advice.AI Provider models are probabilistic systems that may produce inaccurate, out-of-date, biased, offensive, defamatory, or otherwise unsuitable outputs, including outputs that appear authoritative but are fabricated (“hallucinations”). AI outputs from the Service, including but not limited to legal-document drafts, contract templates, generated websites, marketing copy, ad creative, SEO recommendations, lead-research summaries, AI-search citation analysis, voice agent responses, automation plans, and chat responses, are provided strictly as drafts for your review.

You are solely responsible for reviewing, validating, and approving any AI output before relying on it, publishing it, sending it to a third party, executing it as a contract, using it to make a decision, or otherwise acting on it. WE MAKE NO REPRESENTATION OR WARRANTY THAT AI OUTPUTS ARE ACCURATE, COMPLETE, CURRENT, FIT FOR A PARTICULAR PURPOSE, OR NON-INFRINGING.

Automated actions. You are responsible for approving public posts, outbound messages, ads, contract executions, payment movements, and any other action the Service performs on your behalf that spends money, contacts third parties, or has external effect. The Service may require additional confirmation, throttling, or human review for high-risk actions, and may block actions it determines, in its reasonable discretion, present unacceptable legal, security, or reputational risk.

Beta features.Features identified as alpha, beta, preview, experimental, or labs are provided “as-is” and “as-available” without warranty of any kind. We may modify, restrict, or discontinue any beta feature at any time without notice. Service-level commitments and credit refund obligations, if any, do not apply to beta features.

11. Intellectual Property

The Service, the underlying software, the user interface, the Looper HQ name and logo, documentation, models we train, embeddings we generate from non-Customer Content, aggregated and anonymized analytics, and all related intellectual property are and remain the sole property of Looper and its licensors. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your subscription term in accordance with these Terms.

Feedback, suggestions, or ideas you provide about the Service are non-confidential, and you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them without obligation to you. Nothing in these Terms transfers ownership of your Customer Content to us.

12. Service Availability and Support

Looper will use commercially reasonable efforts to keep the Service available, but the Service is provided on an “as-available” basis and Looper does not currently offer a contractual uptime service level, service credits, or other availability remedy. Scheduled maintenance, emergency maintenance, downstream AI Provider outages, internet disruptions, denial-of- service attacks, and force majeure events may interrupt service. Standard support is provided by email at info@looperhq.com; response times vary by plan.

13. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL AI OUTPUTS, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LOOPER AND ITS LICENSORS, AFFILIATES, SUPPLIERS, AND AI PROVIDERS SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. LOOPER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED WITHOUT LOSS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LOOPER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR AI PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, ANTICIPATED SAVINGS, OR OPPORTUNITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF LOOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOPER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO LOOPER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

The limitations and exclusions in this Section 14 do not apply to: (i) your obligation to pay fees due, (ii) your indemnification obligations under Section 15, (iii) a party’s gross negligence or willful misconduct, (iv) liability that cannot be limited under applicable law, or (v) infringement by you of Looper’s intellectual property rights.

The parties acknowledge that the fees reflect this allocation of risk and that the limitations would not be commercially reasonable without it. These limitations apply in the aggregate to all claims and survive any failure of essential purpose of any limited remedy.

15. Indemnification

By you.You will defend, indemnify, and hold harmless Looper and its affiliates, officers, directors, employees, agents, and AI Providers from and against any third-party claim, demand, suit, proceeding, fine, penalty, loss, or damage, including reasonable attorneys’ fees and costs (each, a “Claim”), arising out of or related to: (a) your Customer Content; (b) any communication you originate or cause to be originated through the Service, including any allegation of violation of CAN-SPAM, TCPA, CASL, GDPR, ePrivacy, or other anti-spam, telemarketing, privacy, or consumer-protection law; (c) your or your end users’ violation of these Terms, Section 6 (Acceptable Use), or applicable law; (d) your misuse of third-party accounts you connect to the Service; (e) infringement or misappropriation of intellectual property or other rights arising from your Customer Content or from instructions you provide to the Service; (f) your products, services, or business operations promoted, sold, or operated using the Service; and (g) your obligation to provide notice, consent, or other privacy-related disclosures to your visitors, customers, or contacts.

By Looper.Looper will defend, indemnify, and hold you harmless from and against any third-party Claim alleging that the Service (excluding (i) Customer Content; (ii) AI outputs; (iii) third-party services or integrations; (iv) any modification not made by Looper; or (v) use of the Service in combination with anything Looper does not provide) infringes that third party’s United States copyright, registered trademark, or issued patent. If such a Claim is brought or, in Looper’s opinion, is likely, Looper may at its option (1) procure the right for you to continue using the Service, (2) modify or replace the affected portion to be non-infringing while preserving substantially equivalent functionality, or (3) terminate the affected portion of the Service and refund any prepaid, unused fees attributable to the affected portion. This paragraph states Looper’s entire liability and your sole remedy for any allegation of intellectual property infringement by the Service.

Process.The indemnified party will promptly notify the indemnifying party of any Claim, give the indemnifying party sole control of the defense and settlement (provided no settlement may impose any non-monetary obligation on the indemnified party without its prior written consent, not to be unreasonably withheld), and reasonably cooperate at the indemnifying party’s expense.

16. Suspension and Termination

By you. You may terminate your account at any time by canceling your plan from /pricing or by emailing info@looperhq.com. Cancellation takes effect at the end of the then-current paid period; fees already paid are not refunded except as provided in Section 4.

By Looper. Looper may suspend or terminate your access to all or part of the Service, with or without notice, where it reasonably determines that: (a) fees are past due; (b) you have materially breached these Terms, including Section 6; (c) your use creates a security, integrity, legal, or reputational risk to Looper, to other tenants, or to third parties; (d) a law enforcement, regulatory, or court order requires it; (e) an AI Provider, payment processor, telephony carrier, or other critical subprocessor has refused to support your use; or (f) the Service is being discontinued.

Data export and deletion. For thirty (30) days after termination of your account other than for cause under Section 16(b) or 16(c), you may request a one-time export of your Customer Content at /api/gdpr/export or by emailing privacy@looperhq.com. After that thirty-day window, Customer Content will be deleted from active systems in the ordinary course, subject to (i) backup rotation cycles described in the Privacy Policy, (ii) any Customer Content we are legally required to retain (including billing records under tax law), and (iii) any active legal hold. For accounts terminated for cause, Looper may delete or withhold Customer Content at its discretion subject to applicable law.

Survival. Sections that by their nature should survive termination will survive, including Sections 4 (accrued fees), 5 (license, with respect to retained backups), 11, 13, 14, 15, 16, 17, 18, and 20.

17. Export Controls, Sanctions, and Anti-Corruption

You represent and warrant that you, your affiliates, and your beneficial owners (a) are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) are not identified on the U.S. Treasury Department’s Office of Foreign Assets Control Specially Designated Nationals list, the U.S. Commerce Department’s Entity List or Denied Persons List, the EU consolidated sanctions list, the UK consolidated sanctions list, or any other applicable restricted-party list; and (c) will not use the Service in violation of U.S. or other applicable export-control or sanctions law, including by exporting or re-exporting Service output to any such country, territory, or party. You further represent that you will not use the Service to offer, give, or solicit any bribe or improper payment in violation of the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act, or analogous law.

18. Governing Law and Dispute Resolution

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution. Before filing any claim, the parties will attempt to resolve it informally by sending a written description of the dispute to legal@looperhq.com and (for claims against Customer) to the email address on file for the account. If the dispute is not resolved within sixty (60) days, either party may initiate arbitration.

Binding arbitration.Except for the carve-outs below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be finally settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures (or its Comprehensive Rules where the amount in controversy exceeds $250,000), by a single arbitrator. The seat of arbitration is Wilmington, Delaware; the language is English. The arbitrator may award any relief that a court of competent jurisdiction could award, except as limited by these Terms. Judgment on the award may be entered in any court of competent jurisdiction. For consumer claims where the customer is an individual using the Service for personal purposes, JAMS’s Consumer Minimum Standards apply and Looper will pay arbitration fees as required by those Standards.

Carve-outs.Either party may bring a claim (i) in small-claims court for matters within that court’s jurisdiction, or (ii) in any court of competent jurisdiction for temporary or preliminary injunctive relief to protect its intellectual property or confidential information pending resolution of the underlying dispute.

Class-action waiver.THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative proceeding. If a court determines that this waiver is unenforceable as to a particular claim, that claim must be severed and brought in court; all remaining claims proceed in arbitration.

Thirty-day opt-out. You may opt out of this arbitration agreement by emailing a written opt-out notice to legal@looperhq.com within thirty (30) days of first accepting these Terms. The notice must include your name, account email, and a clear statement that you wish to opt out. Opting out does not affect any other part of these Terms.

Time bar. Any claim arising out of or relating to these Terms or the Service must be filed within one (1) year after the claim accrues, or it is permanently barred, except where applicable law prohibits a contractual limitations period.

19. Modifications

We may update these Terms from time to time. For non-material changes, the updated Terms are effective when posted. For material changes, including changes to fees, the limitation of liability, the indemnification, the arbitration agreement, or the subprocessor list, we will provide at least fourteen (14) days’ advance notice to account owners by email and by in-product notice. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, your sole remedy is to stop using the Service and cancel your account before the effective date.

20. Force Majeure

Neither party is liable for any failure or delay in performance (other than payment of fees) caused by events beyond its reasonable control, including acts of God, natural disaster, epidemic, war, terrorism, civil unrest, government action, sanctions, labor disruption, internet or telecommunication outage, denial-of-service attack, or failure of an upstream provider including any AI Provider.

21. Assignment

You may not assign or transfer these Terms or any rights under them, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this section is void. Looper may assign these Terms without your consent to an affiliate or in connection with a merger, reorganization, acquisition, or sale of all or substantially all of its assets or equity. Subject to the foregoing, these Terms bind and benefit the parties and their permitted successors and assigns.

22. Notices

We may give you notice by email to the address on file for your account, by in-product notification, or by posting to the Service. You may give us legal notice by email to legal@looperhq.com. Notices are effective upon delivery.

23. Relationship of the Parties

The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship. Neither party has authority to bind the other.

24. Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any person, except that AI Providers, payment processors, and telephony carriers are intended third-party beneficiaries of Section 14 (Limitation of Liability) and Section 15 (Indemnification) to the extent applicable.

25. Government Customers

The Service and accompanying documentation are “commercial items,” “commercial computer software,” and “commercial computer software documentation” as defined in FAR 2.101 and DFARS 252.227-7014. Use, duplication, or disclosure by the U.S. Government is subject only to the rights granted under these Terms.

26. Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision.

27. Entire Agreement

These Terms, together with our Privacy Policy and any order form, plan description, or written addendum referenced or executed between the parties (including any Data Processing Addendum or Business Associate Agreement), constitute the entire agreement between the parties regarding the Service and supersede all prior or contemporaneous communications. In the event of a conflict, an executed order form or addendum controls over these Terms, which control over any policy or in-product description.

28. Contact

General: info@looperhq.com
Legal and notices: legal@looperhq.com
Privacy: privacy@looperhq.com
Security: security@looperhq.com