workflow · Public · client portal
Request a data export
Get a copy of your data from a tenant.
2 min to completecustomer, privacy, exportUpdated 2026-05-26 · v2
Why use this
You request a copy of all data the business holds on you, on demand.
Benefits:
- Gives you your data in a portable format
- Satisfies privacy regulations like GDPR
- Removes the need to email the business directly
Who this is for: Customer. Time to complete: ~2 minutes. You''ll need: Portal access for the tenant.
Outcome
You receive an email with a download link to your data on file with that business.
Steps
- Open /portal/[tenantSlug].
- Click Privacy.
- Click Request data export.
- Confirm your email.
Variations
- Email the tenant owner if the portal does not expose the export button.
What can go wrong
- Email not arriving: see ts-email-spam.
Related
- help-public-portal.